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A wireless QMS (Queue Management System) is a technology solution that utilizes wireless communication to streamline and manage customer queues in various service-oriented environments such as banks, hospitals, retail stores, and government offices. It enables customers to take virtual tickets and receive real-time updates on their queue status through wireless devices like smartphones or dedicated terminals. The wireless QMS system improves customer experience by reducing waiting times, optimizing service allocation, and providing efficient queue management.

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